- Please check if the charging voltage of user device is 5V. If not 5V, please use correct charger.
- Please check if (TOUGH SYSTEM MUSIC + CHARGER) can charge other device, such as iPad, iPhone.
- Please check if the USB cable inserts entirely, you may reconnect the cable. if the problem is still there, you may try to change another USB cable.
- If still can’t charge by USB socket, please take (TOUGH SYSTEM MUSIC + CHARGER) to an authorized service center for checking and repairing.
Find Service Center: http://www.dewalt.com/Find-Service-Center.aspx
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